Frequently Asked Questions
Signing up and committing to our Training, Socialisation & exercise program is a timely training process and takes preparation and commitment. I ask for regular days for your dog to become relaxed and part of their pack. Belonging and being focused on their trainer creates a dog making great choices to be a happy dog. Happy dog equals happy family. This commitment is for 4 months plus.
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Pickups start at 7am, Arrive at HQ 9am, Adventure/walking/training, Dogs in Vans at 12.15pm, Drop offs start at 12.30pm & finish around 2.30pm (Wet day-we pack up 30 minutes earlier)
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We walk and train on private land in NorthWest Auckland.
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We do have a structured route, unfortunately we drive in Auckland peak traffic, road works, accidents, occasionally we add to/drop dogs from our pickup schedule. We do not give set times only approximate as it is out of our control.
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A big no, please hand over your dog at the door and ignore. This is the best handover to stop conflict and separation anxiety.
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We have four Dog Vans professional kitted out. First few sessions they are crated until they show they can manage themselves in mainstream. Little dogs are crated.
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Well fitted collar with name tag and rego tag. We use our own leads
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Nope, Let us know pickup and dropoff instructions, keypad code, key etc we will lockup behind us
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Yes, we have fresh running water plus ample amounts of water for them to walk into and cool down in.
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We supply Chunky and Possyum (if your dog has an allergy please supply a little bag of their treats)
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1:13 (Greyhounds 1:10)
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Yes, we do not leave your dog in any circumstance.
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We assess scale of injury; if minor we take a photo of small tear/scratch etc and send message to you. If a major injury we will call you with a plan in place.
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I will notify Cancellations via Doggone Attitude Pack FB group & email by 7am. Cancellations are taken place due to putting our Humans and dogs at risk due to road blocks from Heavy Weather storms or States of Emergences. You will not be charged for this cancellation day, it will be carried forward.
DGA is open rain or shine, we have the barn for shelter for rainy days and the tall trees for shade during summer. Refunds are not given if you cancel due to personal preferences.
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We supply for Greyhounds, If you would like to supply your own it must be clearly name labelled
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We take zillions of photos of our daily Days out, you will find them on…
Facebook/Instagram public forums – ‘Doggone Attitude’ and Private Facebook group ‘Doggone Attitude Pack’
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On our private fb group and monthly invoices via email
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We have a Facebook group called Doggone Attitude Pack – Training for life
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I send monthly invoices out via email the week before the month starts, pay in advance.
Signing up you pay for your regular spot, must give 2 weeks notice for time off regular walks to not pay for walks while absent.
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Via email doggoneattitude@gmail.com
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Emergencies text Janelle 027 448 154 for immediate response